Purchase and Delivery
Purchases and Delivery within South Africa
Online orders are processed and packed at our Woodstock studio.
Ready-made, available stock is processed within 1-2 working days.
Made-to-order items take 2-14 working days to manufacture from day of purchase, depending on our work load.
All orders are delivered with our preferred courier provider; currently The Courier Guy. Deliveries to most national destination take 2-4 working days from day of dispatch. Remote, outlying areas may take longer. Please contact us directly should you need further assistance with delivery times.
Upon dispatch, a fulfillment email is sent out to confirm the parcel is in transit, and provides a courier waybill number. You can use this number to track your parcel with the following link:
Our shipping charges are as follows:
- Pick-up from our Woodstock studio at no additional charge.
- Cape Town central standard shipping: R65.00
- National and Cape Town outlying standard shipping: R115.00
- Orders to the value of R 699.00 or more are eligible for FREE shipping. The minimum spend required for free shipping may change from time to time at our discretion.
Please ensure the correct shipping option is chosen when checking out, and that the correct, updated delivery address reflects before payment.
Should you need any further assistance with shipping, deliveries or need to make any changes, please contact us directly at email@example.com